A few weeks ago, Keir Pollard and I had the opportunity to attend the annual APPA Business and Financial Conference. This years conference was hosted in Portland, OR and from all accounts was very well attended, and full of informative sessions across a variety of topics.

It is no secret that Utilities lag behind other sectors when it comes to the adoption of cloud computing. But why is this and what is keeping utilities from making the leap to the cloud?

The American Public Power Association puts on a number of top-notch conferences each year. For SpryPoint, one of our favorites is the annual Business and Financial conference. The mix of attendees from the Customer Service, IT and Finance side of public power utilities generates no shortage of interesting perspectives on the challenges and opportunities facing the industry.

Last month, I had the privilege of presenting at the APPA’s Business and Financial Conference in New Orleans. The focus of this presentation was on how utilities are engaging with their customers who are increasingly on the move, and at the same time increasingly ‘connected’ via mobile devices.

Within any organization, it’s undeniable that a degree of inertia exists that restricts your operation from running as efficiently as possible.

A quick Google search confirms what many already know to be true: the utility industry workforce is aging.