The concept of data analysis and analytics has become mainstream over the last few years. From consumer behavior to the Internet of Things, analytics have been applied to help us dig deeper and unearth trends not previously seen.
We get asked this question a lot: “What type of mobile device do you see in the field most often?” It’s a good question and we’ve seen an evolution over the past few years in what our customers are rolling out to their technicians and supervisors.
We’ve written in the past about the advantages of moving away from pen and paper work orders. From streamlining processes to running leaner and more efficient, there are a variety of reasons to want more than the paper-based status quo.
While the ubiquity of smart mobile devices (phones & tablets) is still relatively new, the feature set of an average device is quite well rounded and continues to grow. In the past, we’ve written on how your operation can leverage mobility to streamline processes and get more work done in less time. Today, we’re going to dig into some of the inherent functionality of smart mobile devices and how it can be used in the field and the back office.