Moving beyond the status quo is not easy, especially with the non-stop outside forces impacting the utility industry.
Watch how utility professionals across North America apply agile utility software and streamlined processes to serve their customers and run their businesses more efficiently.
Easton Utilities, Maryland
Great Things Happen When Tech, Customer Service and Billing Teams Work Together
Three leaders from Easton Utilities share how they have collaborated to level up new capabilities and Six Sigma customer service by migrating core applications to the cloud, empowering cross-functional teams to deliver standout work.
Conway Corporation, Arkansas
Committing to Enterprise Technology Innovation to Support Digital Business Transformation
Learn how the team at Conway Corporation drives digital transformation to improve the lives of citizens and the staff that provides essential water, sewer, electricity, and broadband for Arkansas' fastest-growing city.
Veolia North America
Utility Service Provider Powers Up Essential Services
Watch how the Veolia team is helping utility companies rapidly move from outdated legacy systems to intuitive software and efficient processes to better serve their customers' ever-evolving billing and service expectations.
OWASA, North Carolina
Conservation, Data Top the Agenda to Serve Tech-Savvy North Carolina Water District
Dive into how OWASA uses SpryPoint solutions to collect, compile, and deliver data to their busy team and tech-savvy customer base while meeting the mandate to be stewards of the environment.
City of Waco, Texas
24/7 Customer Access and Support for Broad Water Requirements Powers the City of Waco Water Authority
Lisa shares how the Water Authority, comprised of 210 employees and $150m in revenue, has migrated to a cloud-native CIS platform to give customers and employees access to vital information anywhere, anytime.
Aurora Water, Colorado
Moving on From Legacy Systems to Intuitive Customer Service Software to Empower its Staff and Customers
Hear how the City of Aurora’s history and commitment to modern technology transformed its operations and relationship with more than 96,000 customers.
LOGIS, Minnesota
Utility Services Company Supports 57 Cities with Smarter, Intuitive Systems to Meet Changing Customer Expectations
See how LOGIS is powering Minnesota cities with modern software to provide customer service and access to water, electricity, broadband fiber, and public safety billing, services and usage information.
City of Charlottetown, Prince Edward Island
City-wide Billing and Productivity Needs Drive the Shift to Smarter Utility Software
Learn how this city of 40,000 residents delivers trusted customer relationships and new staff productivity levels by applying ease of use, modern customer information, and billing systems.