SpryPoint, a leading provider of software solutions designed to enhance operational efficiency and customer service for utilities, announced the addition of Coachella Valley Water District (CVWD) to its growing California client base, expanding its North American presence.

SpryPoint will deliver CVWD a comprehensive solution including SpryCIS (Customer Information System), SpryEngage (Customer Engagement Portal), and SpryMobile (Mobile Field Service), increasing productivity through intuitive experiences for both its users and customers, and seamless information access to inform decisions. The implementation is part of a complete ERP transformation at CVWD, including SpryPoint partners, Strada and Workday.

“Through a competitive procurement process, CVWD selected cloud-based systems SpryPoint and Workday which will leverage advancements in technology to streamline business processes, enhance decision-making through data analytics, provide strong cyber-security measures, and improve customer service. The systems will also offer flexibility to adapt to regulatory and industry changes,” said Karla Romero, Director of Finance, CVWD.

This selection from CVWD signals public utilities seeking innovation, operational efficiency, improved customer engagement, and digital enablement are continuing to trust SpryPoint as the industry’s top technology partner.

“I am excited to welcome Coachella Valley Water District to our SpryPoint community, and we look forward to a successful partnership, enabling the modernization and transformation outcomes desired, while benefiting the organization and their constituents for years to come,” said Kyle Strang, CEO, SpryPoint.

“With a commitment to environmental leadership and delivering exceptional customer service, we look forward to supporting Coachella Valley Water District on the delivery of their strategic priorities,” he continued.

Throughout 2024, SpryPoint growth continues, with CVWD one more than 20 additions to the SpryPoint community and a broadening our California client community.

For more information

• Learn about SpryPoint solutions for water, gas, and electric utilities.
• Check out client stories to hear first-hand how SpryPoint is making a difference.

About SpryPoint

SpryPoint is a leading provider of software for the public utilities, focusing on delivering innovative and efficient technologies to enable exceptional customer service and to optimize operations. With a robust product line that addresses everything from customer information systems to field service management, SpryPoint is at the forefront of the digital transformation in the utilities sector. To learn more about SpryPoint, please visit us at sprypoint.com.

About Coachella Valley Water District

CVWD was formed in 1918 to protect and conserve local water sources. Since then, the District has grown into a multifaceted agency that delivers irrigation and domestic (drinking) water, collects and recycles wastewater, provides regional stormwater protection, replenishes the groundwater basin and promotes water conservation. To learn more about CVWD, please visit us at www.cvwd.org.

For further information or inquiries: Please contact 1-855-879-7779 or info@sprypoint.com.