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Utilities are increasing their use of cloud solutions – but why the slow adoption?

  • April 10, 2017
It is no secret that Utilities lag behind other sectors when it comes to the adoption of cloud computing. But why is this and what is keeping utilities from making the leap to the cloud?
The financial merits and technical

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Connected Customers: a recap of APPA B&F 2015

  • October 30, 2015
The American Public Power Association puts on a number of top-notch conferences each year. For SpryPoint, one of our favorites is the annual Business and Financial conference. The mix of attendees from the Customer Service, IT and Finance side of…

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Where do you stand in the battle against the status quo?

  • August 28, 2015
Within any organization, it’s undeniable that a degree of inertia exists that restricts your operation from running as efficiently as possible.

If you are in a management or supervisory role, I’d wager there are some days you feel as though…

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Is mobile technology a tool in your knowledge retention strategy?

  • May 28, 2015

A quick Google search confirms what many already know to be true: the utility industry workforce is aging.

This isn’t a new phenomenon. Many have been drawing attention to the forthcoming retirements of long-tenured utility personnel for the last decade. …

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Analytics? Sure, but you have to be more than a fancy graph.

  • April 20, 2015

The concept of data analysis and analytics has become mainstream over the last few years. From consumer behavior to the Internet of Things, analytics have been applied to help us dig deeper and unearth trends not previously seen.

On the …

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What type of mobile device do you use in the field?

  • January 8, 2015

We get asked this question a lot: “What type of mobile device do you see in the field most often?” It’s a good question and we’ve seen an evolution over the past few years in what our customers are rolling …

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Mobile devices as a medium for collaboration

  • December 8, 2014

While the ubiquity of smart mobile devices (phones & tablets) is still relatively new, the feature set of an average device is quite well rounded and continues to grow.  In the past, we’ve written on how your operation can leverage

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You’re Not Alone

  • November 18, 2014

We’ve written in the past about the advantages of moving away from pen and paper work orders. From streamlining processes to running leaner and more efficient, there are a variety of reasons to want more than the paper-based status quo.…

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Mobile and Cloud apps, a recap of our session at APPA B&F

  • October 1, 2014

A few weeks ago, Keir Pollard and I had the opportunity to attend the annual APPA Business and Financial Conference. This years conference was hosted in Portland, OR and from all accounts was very well attended, and full of …

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“It was the man who invented the meter who made the money”

  • September 9, 2014

Estimated Reading Time: 3 minutes

“It was the man who invented the meter who made the money”

I came across a quote the other day from Earl Warren1 that struck me as not only clever but very insightful. Warren …

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