You’ve spent a lot of time and money on your utility billing or service order system. Things are stable but service order management isn’t as efficient as it should be. Many legacy utility billing or service order systems are tied to the back office. This means that while you are tracking all this information electronically, you have to manage a lot of paper to support the process.
Go beyond the paper shuffle between the field and the back office with SpryMobile Service Orders. SpryMobile Service Orders doesn’t replace your existing utility billing or service order system, it becomes an integrated, mobile front-end for your operators in the field. When an order is created or changed in the back office, SpryMobile Service Orders integration means that your field operators receive updates in less than 60 seconds. When a service order is updated or completed in the field, the back office is also notified in near real time.
Build collaboration and drive efficiency between the field and the back office with SpryMobile Service Orders.
Increase visibility into the work taking place in the field. Keep your back office and customers up to date.
Drag and drop dispatching allows you to assign service orders to individuals, crews, trucks and more.
Track customer sign-offs electronically to confirm work is completed in the field
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