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SpryCIS is HereUtility Billing in the Cloud for the Evolving UtilityNative SmartGrid SupportEmbedded Customer Relationship Management (CRM)Instantaneous product upgrades -
SpryEngageOmnichannel Customer Engagement PlatformCustomer Engagement & Self ServiceEmbedded Customer Relationship Management (CRM)Analytics Platform -
SpryMobileEliminate Paper and Mobilize OperationsSupports Both Service Orders & Work OrdersGIS IntegrationAsset Management
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Software as a Service for Utilities
At SpryPoint, we pride ourselves on providing cutting-edge, industry-leading solutions to our clients in the utility industry. Our platforms are meticulously designed from the ground up as cloud-based services, eliminating the need for customers to install hardware or software on their networks. This ensures a hassle-free experience and allows our clients to focus on their core business operations of providing excellent customer service and operational efficiency. With continuous innovation and capabilities delivered by SpryPoint, our customers can rest assured that they always have access to the latest and most advanced technology. Some of the key benefits and advantages of our solutions include:
True Cloud Architecture - Our 100% cloud-based architecture ensures that our customers always have access to the latest product upgrades and features, without the need for any additional hardware or maintenance.
Improved Security - Our cloud-first approach means that we prioritize data privacy, security, and resiliency in everything we do. This means that our customers can trust that their data is always secure and protected.
Performance - Our scalable infrastructure is designed to grow and adapt to the performance and availability demands of our utility clients.
Business Intelligence Analytics - Our solutions provide improved decision-making capabilities and transparency to data and analysis, enabling our customers to make better, more informed decisions.
Testimonials
"I have known the team at SpryPoint both professionally and personally for over 15 years. They are a trusted business partner of Easton Utilities and we have collaborated with them on numerous projects over the years to build Easton Utilities reputation as a leader in technology innovation. Without any hesitation I can strongly recommend SpryPoint and their platform of solutions."
"It is my pleasure to recommend the capabilities and services of the SpryPoint team. Over the past seven years, Westfield Gas + Electric has engaged SpryPoint on a multitude of initiatives, beginning with our CIS implementation efforts in 2012. Throughout this project, as well as subsequent endeavors, they have provided exceptional knowledge, insight, and creativity. Their deep understanding of our day-to-day needs and industry standards has enabled the development of powerful tools for engaging our customers and streamlining our processes. Over time, our relationship has evolved to the point that we view their company is almost as an extension of our organization, especially our Finance and IT divisions. The SpryPoint team provides a unique understanding of utility issues, ranging from billing, onboarding, and customer information systems to AMR data management and fiber initiatives. We would wholeheartedly recommend working with SpryPoint and endorse their engagement over the entire product life-cycle."
"I am taking this moment to pass on my gratitude for SpryPoint’s contributions to the success of PWSA. I don’t tell you often enough how much of a positive impact SpryPoint has had on our utility. We truly appreciate SpryPoint's responsiveness and the role you play in our continuous improvement."
"Morgantown Utility Board has been working with SpryPoint and using SpryMobile for six years and wouldn’t have it any other way. Not only are SpryPoint products timesavers but SpryPoint staff are extremely responsive to our needs, including our input into enhanced product development. In fact, when we required significant development to support a our unique needs around our Backflow Compliance and Cross Connection program we immediately turned to SpryPoint. The robust system they developed tracks thousands of field installed devices, test due dates for these devices, permits certified testers to enter test information online, and provides internal and external notices. The efficiencies SpryMobile and SpryBackflow have made across this program and other areas of our organization are absolutely astonishing. We find SpryPoint solutions to be extremely intuitive and their staff wonderful to work with. We couldn’t be happier."
